IMPORTANT: Products purchased through our affiliate links are fulfilled by the product vendor. Returns and refunds are handled directly by the manufacturer's customer support team.
Understanding Our Role
TopSourceWorld operates as an independent affiliate website. We provide information and reviews about health and wellness products, but we do not:
- Sell products directly
- Process orders or payments
- Handle product shipping
- Process returns or refunds
When you purchase a product through our affiliate links, your transaction is with the product manufacturer, not TopSourceWorld.
Product Vendor's Return Policy
Products recommended on our website typically come with the following return conditions:
- 60-Day Money-Back Guarantee: Most products offer a 60-day return window
- Full Refund: Return the product for a complete refund of your purchase price
- No Questions Asked: Many vendors offer hassle-free returns
- Easy Process: Simple return procedures handled by vendor support
Note: Return policies may vary by product. Always review the specific return policy on the vendor's website before making a purchase.
How to Request a Return
If you need to return a product purchased through our links, follow these steps:
Step 1: Locate Your Order Information
Find your order confirmation email with your order number and purchase details.
Step 2: Contact the Product Vendor
Reach out to the product manufacturer's customer support team directly.
Step 3: Follow Their Instructions
The vendor will provide specific instructions for returning your product.
Step 4: Ship Your Return
Send the product back according to the vendor's return instructions.
Step 5: Receive Your Refund
Once the return is processed, your refund will be issued to your original payment method.
Refund Timeline
Refund processing times typically include:
- Return Processing: 3-5 business days after the vendor receives your return
- Bank Processing: 5-10 business days for the refund to appear in your account
- Credit Card Refunds: May take 1-2 billing cycles to reflect on your statement
Total refund time is typically 10-15 business days from when you ship your return.
Conditions for Returns
To be eligible for a return, the following conditions generally apply:
- Request must be made within the guarantee period (usually 60 days)
- You may need to return unused product or empty bottles
- Original packaging may be required
- Proof of purchase (order confirmation) is typically needed
Product Support Contact
For product-related inquiries including returns and refunds:
Website Questions
For questions about our website content or affiliate relationships (not product returns):
Our Commitment: We only recommend products from reputable vendors with customer-friendly return policies. Your satisfaction is important to us, and we stand behind the products we recommend.